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First-time login & account setup

This short guide walks you through your very first sign-in to Karelics Cloud from an invitation email. Total time: ~2 minutes.

What you’ll need​

  • The invitation email sent to your work address.
  • A browser where you’re not already signed in to another Karelics account (or use a private/incognito window).

Steps​

1) Open the invitation email — Click Bring me in to start registration.
Step 1 — Invitation email with Bring me in button
2) Confirm required actions — On Perform the following action(s), press Continue to start verification and password setup.
Step 2 — Perform the following action(s) screen
3) Create a secure password — Enter and confirm a new password, then press Continue.
Step 3 — Create and confirm password
Password tips

Use at least 8 characters. Combine letters, numbers, and symbols. Avoid reusing passwords from other services.

4) Account updated — When you see Your account has been updated, click Back to Application.
Step 4 — Account updated confirmation screen
5) Sign in — Enter your email and password, or choose Sign in with Google / Sign in with Microsoft. Optional: enable Remember me.
Step 5 — Sign-in screen with Remember me and SSO buttons
SSO

If your organization uses Single Sign-On (SSO), simply click Sign in with Google or Sign in with Microsoft—no password needed here.

6) Complete your profile — Fill in First name, Last name, Phone, and choose your Language. Accept the Terms & Privacy, then click Continue.
Step 6 — Profile details form (name, phone, language, terms)

Troubleshooting​

Didn’t get the invitation email? — Check Spam/Junk and search for “Invitation email” from service@karelics.cloud.

If you still can’t find it, ask your administrator to resend the invitation.

Invitation link expired or doesn’t work? — Ask your inviter to send a new invitation.

Links have a limited lifetime for security reasons.

Forgot your password? — Use Forgot Password? on the sign-in screen.

You’ll receive a reset link at your registered email address.

Already signed in as a different user? — If you see “We are sorry…”, sign out of the current account or open the link in a private/incognito window.
Step 7 — Warning: already authenticated as different user
Need help? — Contact support@karelics.fi.

Provide a brief description of the problem and a screenshot if possible.